General Care Tips:
Storage:
- Invest in soft fabric pouches or velvet-lined boxes to prevent scratches.
- Store jewellery separately to avoid pieces rubbing against each other.
- Keep away from direct sunlight, extreme temperatures, and humidity.
Cleaning:
- Regularly clean your jewellery with a soft, lint-free cloth to remove dust and fingerprints.
- For deeper cleaning, use a mild dish soap diluted in lukewarm water.
- Soak for a few minutes, then gently brush with a soft toothbrush.
- Rinse thoroughly with clean water and pat dry with a soft cloth.
- Avoid harsh chemicals, ultrasonic cleaners, and abrasive cleaners.
*1. Overview*
Silvica Jewels is committed to ensuring your jewelry reaches you safely and promptly. Please review our shipping policy below.
*2. Shipping Methods*
We offer various shipping methods at checkout, including standard and expedited shipping options.
*3. Shipping Timeframes*
- *Processing Time:* Orders are processed within [2-5] business days.
- *Delivery Time:* Standard shipping typically takes [5-10] business days, while expedited shipping takes [2-3] business days. Please note that delivery times may vary based on your location.
*4. Shipping Costs*
Shipping costs will be calculated at checkout based on your selected shipping method and destination.
*5. Tracking Your Order*
Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
*6. International Shipping*
We offer international shipping. Additional customs fees or import duties may apply, and are the responsibility of the recipient.