*1. Overview*
At Silvica Jewels, we want you to be completely satisfied with your purchase. Please review our refund and return policy below.
*2. Return Eligibility*
- *Time Frame:* You have [30/60] days from the date of purchase to initiate a return.
- *Condition:* Items must be unused, in their original condition, and include all packaging and documentation.
*3. Return Process*
To initiate a return, please contact us at silvicajewels@gmail.com // 8619183650 We will provide instructions for returning your item.
*4. Refunds*
- *Processing Time:* Refunds will be processed within [7-10] business days after we receive the returned item.
- *Original Payment Method:* Refunds will be issued to the original payment method used for the purchase.
*5. Non-Returnable Items*
Certain items, such as custom orders or special requests, may not be eligible for return. Please check the product description for details.