General Care Tips:
Storage:
- Invest in soft fabric pouches or velvet-lined boxes to prevent scratches.
- Store jewellery separately to avoid pieces rubbing against each other.
- Keep away from direct sunlight, extreme temperatures, and humidity.
Cleaning:
- Store your jewellery in a cool, dry place. Silver tarnishes when exposed to air.
- Remove your jewellery when bathing, swimming and taking a shower.
- Remove your jewellery when sleeping. Movement during sleep can also cause stress or scratches.
- Keep your jewellery in airtight zip lock plastic bags, or covered in a cloth enclosed in an airtight container when not in use.
- Always remove your jewellery before using any product that contains bleach, ammonia, alcohol, fingernail polish removers that contain acetone, and turpentine. Some of these can cause a breakdown in the metal alloys leaving your jewelry beyond repair.
- Also, keep it separately from your other accessories as silver jewellery gets scratched easily.
*1. Overview*
Silvica Jewels is committed to ensuring your jewelry reaches you safely and promptly. Please review our shipping policy below.
*2. Shipping Methods*
We offer various shipping methods at checkout, including standard and expedited shipping options.
*3. Shipping Timeframes*
- *Processing Time:* Orders are processed within [2-5] business days.
- *Delivery Time:* Standard shipping typically takes [5-10] business days, while expedited shipping takes [2-3] business days. Please note that delivery times may vary based on your location.
*4. Shipping Costs*
Shipping costs will be calculated at checkout based on your selected shipping method and destination.
*5. Tracking Your Order*
Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
*6. International Shipping*
We offer international shipping. Additional customs fees or import duties may apply, and are the responsibility of the recipient.